Order Management Co-ordinator - 12 Month Maternity Cover


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2021-08-28 10:51:421970-01-01 Asset Appointments
Job Type Contract
Location Gateshead
Area Tyne and Wear, England Tyne and Wear England Gateshead
Sector Engineering & Manufacturing Management, Operations and ExecutiveSupply Chain and Procurement
Salary Up to 30,000 PA + Benefits
Currency GBP
Start Date ASAP
Advertiser remoteapi
Job Ref AA TR 1608
Job Views 275
Description
COMPANY DESCRIPTION, PROFILE AND SCOPE OF ROLE:
Our client is an established, award winning and world leading engineered solutions business, with strong and sustained investment in people, capital and plant.  They design and manufacture bespoke products for use across several sectors for some of the largest companies in the UK and internationally, from Power Generation to Transportation. They possess a strong set of values, and their team work, culture and ethics are at the root of their success.
 
Due to Maternity leave, our client is seeking to appoint a temporary (maternity cover) Order Management Co-ordinator (based in the Gateshead office) who will be responsible for coordinating and monitoring the orders and/or projects from a non-technical perspective. NB: The role duration is 12 months. will be The successful candidate will act as the Day-to-day interface between the customer and all internal departments/stakeholders within the region. You will Coordinate orders for agents, customers and prospects in consultation with the appropriate Regional Sales Manager/s. and will consult internally with the Engineering Department concerning orders, if needed. Ultimately the Order Management Coordinator is responsible for the order from the moment Sales hands over the order until invoicing is completed.
 
KEY DUTIES & RESPONSIBILITIES:
Coordinate timely and accurate order/project entries into the ERP system
Acknowledgement of orders to Customers based on Logistics delivery commitment
Coordinate Trade Compliance and Logistics for proper export licensing and shipments 
Coordinate Commercial Invoicing in a timely manner 
Coordinate Complaints and Return Material Authorization (RMAs) when required
Communicate effectively with customers and colleagues across all departments
Maintain files and accurately document all data
Purchasing of buy-out items and services and checking the related invoices
Working with client online project systems to maintain due dates, arrange inspections and shipments, etc.
Ad hoc projects, such as helping colleagues in different departments such as Inside Sales.
 
QUALIFICATIONS, EXPERIENCE, SKILLS AND ATTRIBUTES:
Experience gained within a similar commercial environment/administrative role with exposure to order management/co-ordination
A business, administration or similar qualification would be advantageous
Analytical and business judgment skills including demonstrated problem-solving and troubleshooting skills. Strong decision-making ability
Ability to maintain a high level of accuracy under time constraints and maintain a helicopter overview
Affinity with technical matters; demonstrated understanding of technology (i.e. complexities of products, equipment and costs) 
Independent, self-motivated, team player
Excellent time management skills
Strong Microsoft Office skills including demonstrable excel skills
Preferably a strong knowledge of Microsoft Dynamics (AX) 
 
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Asset Appointments Ltd
Portland House
Belmont Business Park
Durham DH1 1TW

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